Last Updated: 15/11/2025 | Company: RH (NW) Ltd
1. Acceptance of Terms
By accessing and using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.
2. Intellectual Property
All content on this website, including text, images, and graphics, is either owned by RH (NW) Ltd or used with permission. You may download or print content for personal or internal business use only, provided all copyright notices remain intact. You may not copy, reproduce, distribute, or display any content without prior written consent from RH (NW) Ltd.
3. Use Outside the UK
If you access this website from outside the United Kingdom, you are responsible for ensuring compliance with local laws. If viewing this website is prohibited in your jurisdiction, you must exit immediately.
4. Information Disclaimer
The content on this website is provided for general information only. We do not guarantee that the information is accurate, complete, or up to date. RH (NW) Ltd accepts no liability for any loss or damage arising from reliance on this information. Content may change without notice.
5. No Financial or Professional Advice
Nothing on this website constitutes investment advice, an offer to buy or sell securities, or professional advice. Do not rely on this website for financial decisions.
6. External Links
This website may contain links to third-party websites. RH (NW) Ltd is not responsible for the content, products, or services on those websites.
7. Security
We do not guarantee that this website is free from viruses or harmful components. Users should take appropriate precautions.
8. Limitation of Liability
We exclude all liability for loss or damage arising from use of this website, except for liability that cannot be excluded under law (e.g., death or personal injury caused by negligence).
9. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
10. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect.
11. Company Standards
All RH (NW) Ltd engineers will: Show official RH (NW) Ltd identification; Wear branded workwear with the company logo; Never request a cash deposit before starting work.
RH (NW) Ltd – Data Protection Policy
Version: 2.0 | Last Updated: 15/11/2025 | Owner: Ricardo Salvatore |
Next Review Date: 15/11/2026
Table of Contents
1. 1. Purpose and Scope
2. 2. Definitions
3. 3. Data Protection Principles
4. 4. Accountability and Governance
5. 5. Transparency and Privacy Notices
6. 6. Lawful Basis for Processing
7. 7. Data Subject Rights
8. 8. Special Category and Criminal Offence Data
9. 9. Data Protection by Design and DPIAs
10. 10. Data Minimisation and Accuracy
11. 11. Retention and Archiving
12. 12. Security Measures
13. 13. Breach Management
14. 14. Contact
15. Appendix: Retention Schedule Template
1. Purpose and Scope
This policy sets out RH (NW) Ltd’s commitment to protecting personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. It applies to all employees, contractors, and third parties who process personal data on behalf of RH (NW) Ltd.
2. Definitions
Company: RH (NW) Ltd
Personal Data: Any information relating to an identified or identifiable individual.
Special Category Data: Sensitive data such as health, biometric, racial or ethnic origin, etc.
Responsible Person: Ricardo Salvatore
Register of Systems: A record of all systems and contexts in which personal data is processed.
3. Data Protection Principles
RH (NW) Ltd adheres to the six principles of UK GDPR: lawfulness, fairness, transparency; purpose limitation; data minimisation; accuracy; storage limitation; integrity and confidentiality (security).
4. Accountability and Governance
RH (NW) Ltd is registered with the ICO. This policy will be reviewed annually or when significant changes occur. Roles and responsibilities are defined: Responsible Person oversees compliance and breach reporting; Data Protection Contact handles SARs and rights. Staff will receive regular training.
5. Transparency and Privacy Notices
RH (NW) Ltd provides clear privacy notices explaining what data is collected, why, how it is used, and data subject rights. Notices are available on our website and upon request.
6. Lawful Basis for Processing
All processing will be based on one of the lawful bases: consent, contract, legal obligation, vital interests, public task, or legitimate interests. Lawful basis is documented in the Register of Systems. Where consent is used, it will be explicit, recorded, and revocable.
7. Data Subject Rights
Individuals have rights: access, rectification, erasure, restrict processing, data portability, object, and rights related to automated decision-making. Requests will be handled within one month.
8. Special Category and Criminal Offence Data
Where RH (NW) Ltd processes special category or criminal offence data, an Appropriate Policy Document will be maintained, and additional safeguards applied.
9. Data Protection by Design and DPIAs
RH (NW) Ltd will implement data protection by design and default and conduct DPIAs for high-risk processing activities.
10. Data Minimisation and Accuracy
Only data necessary for the intended purpose will be collected. Reasonable steps will ensure data is accurate and up to date.
11. Retention and Archiving
RH (NW) Ltd maintains a Retention Schedule specifying how long data is kept and why. Data will be securely deleted or anonymised when no longer required.
12. Security Measures
Personal data will be stored securely using up-to-date systems. Access will be restricted to authorised personnel only. Secure deletion methods will ensure data is irrecoverable. Backup and disaster recovery solutions are in place.
13. Breach Management
In the event of a personal data breach, RH (NW) Ltd will assess risk to individuals’ rights and freedoms, report to the ICO within 72 hours if required, and notify affected individuals where necessary.
14. Contact
For questions or to exercise your rights, contact: Ricardo Salvatore – Responsible Person | Email: ricardo@rh-ukltd.co.uk.
Last Updated: 15/11/2025 | Company: RH (NW) Ltd
1. Policy Statement
Modern slavery is a crime and a violation of fundamental human rights. It includes slavery, servitude, forced and compulsory labour, and human trafficking. RH (NW) Ltd has a zero-tolerance approach to modern slavery and is committed to acting ethically and with integrity in all business dealings. We will implement effective systems and controls to ensure modern slavery does not occur in our business or supply chains.
We expect the same high standards from all contractors, suppliers, and business partners. Our contracts include prohibitions against the use of forced, compulsory, or trafficked labour, and we require suppliers to apply these standards throughout their own supply chains.
This policy applies to all persons working for or on behalf of RH (NW) Ltd in any capacity, including employees, directors, contractors, and business partners.
2. Responsibilities
The Managing Director has overall responsibility for compliance with this policy. Service Delivery Managers have day-to-day responsibility for implementation, monitoring, and auditing. All managers must ensure their teams understand and comply with this policy and receive regular training. Employees are encouraged to provide feedback and suggestions for improvement.
3. Compliance and Reporting
All employees must read, understand, and comply with this policy. Preventing, detecting, and reporting modern slavery is the responsibility of everyone working for RH (NW) Ltd. Employees must report any concerns or suspicions immediately to their manager.
We encourage openness and will support anyone who raises genuine concerns in good faith, even if they turn out to be mistaken. No one will suffer detrimental treatment for reporting concerns.
4. Communication and Awareness
Training on this policy and the risks of modern slavery will form part of the induction process for all staff. Our zero-tolerance approach will be communicated to suppliers, contractors, and business partners at the outset and reinforced as necessary.
5. Breaches of Policy
Any employee who breaches this policy will face disciplinary action, up to and including dismissal for gross misconduct. RH (NW) Ltd may terminate relationships with individuals or organisations working on our behalf if they breach this policy.
Last Updated: 15/11/2025 | Company: RH (NW) Ltd
Table of Contents
1. 1. Introduction
2. 2. Data Protection Officer
3. 3. Personal Data We Process
4. 4. Lawful Basis for Processing
5. 5. Processing Based on Contractual Obligation
6. 6. Processing Based on Consent
7. 7. Processing Based on Legitimate Interests
8. 8. Processing Based on Legal Obligation
9. 9. Processing to Protect Vital Interests
10. 10. Sharing of Personal Data
11. 11. Information You Provide Publicly
12. 12. Payment Information
13. 13. Job Applications and Employment
14. 14. Information from Third Parties
15. 15. Credit Reference and Disputes
16. 16. Service Providers and Referral Partners
17. 17. Cookies
18. 18. Browsing Activity and Re-Marketing
19. 19. Your Rights
20. 20. Children’s Data
21. 21. Encryption and Third-Party Communication
22. 22. Data Transfers Outside the UK
23. 23. Control Over Your Information
24. 24. Communicating With Us
25. 25. Complaints
26. 26. Retention Period
27. 27. Compliance With the Law
28. 28. Review of This Privacy Policy
1. Introduction
This Privacy Policy explains how RH (NW) Ltd collects, uses, stores, and protects your personal data. It also outlines your rights under UK GDPR and the Data Protection Act 2018.
2. Data Protection Officer
Our Data Protection Officer (DPO) is Ricardo Salvatore. Contact: Ricardo@rh-ukltd.co.uk.
3. Personal Data We Process
We collect data directly from you, from third parties, and through your use of our services. This includes identifiers, contact details, account info, payment details, and usage data.
4. Lawful Basis for Processing
We process data under lawful bases: contract, legal obligation, legitimate interests, and consent.
5. Processing Based on Contractual Obligation
We process data to fulfil contracts, such as verifying identity, delivering services, and providing support.
6. Processing Based on Consent
We process data with your consent for marketing, cookies, and certain communications. Consent can be withdrawn anytime.
7. Processing Based on Legitimate Interests
We process data for service improvement, fraud prevention, and risk management.
8. Processing Based on Legal Obligation
We process data to comply with UK law and respond to lawful requests.
9. Processing to Protect Vital Interests
We may process data to protect life in emergency situations.
10. Sharing of Personal Data
We do not sell your data. We share only as required by law or with trusted partners for service delivery.
11. Information You Provide Publicly
Content you post may be publicly visible and indexed by search engines.
12. Payment Information
Payments are processed securely via third-party providers or encrypted storage with strict access controls.
13. Job Applications and Employment
Job applications may be retained for up to 3 years; employment records for 6 years after termination.
14. Information from Third Parties
We may receive anonymised data from third-party services.
15. Credit Reference and Disputes
We may share data with credit agencies to prevent fraud and resolve disputes.
16. Service Providers and Referral Partners
We share data with trusted partners for payment processing, fraud prevention, and referral tracking.
17. Cookies
We use cookies for functionality and analytics. Non-essential cookies require consent.
18. Browsing Activity and Re-Marketing
We collect technical data and may use re-marketing technologies with your consent.
19. Your Rights
You have rights to access, correct, erase, restrict, and object to processing. Visit https://ico.org.uk for details.
20. Children’s Data
Our services are not intended for children under 18 without parental consent.
21. Encryption and Third-Party Communication
We use SSL encryption and may communicate via secure third-party platforms.
22. Data Transfers Outside the UK
We implement safeguards for international data transfers, including approved contractual clauses.
23. Control Over Your Information
You can review, update, or request deletion of your data. Identity verification is required for requests.
24. Communicating With Us
We collect data from communications to respond and improve service quality.
25. Complaints
Contact us for complaints. You can also lodge a complaint with the ICO at https://ico.org.uk/make-a-complaint/.
26. Retention Period
We retain data only as long as necessary for service delivery, legal compliance, and dispute resolution.
27. Compliance With the Law
This policy complies with UK GDPR, Data Protection Act 2018, and PECR.
28. Review of This Privacy Policy
We review and update this policy regularly to reflect changes in law or business practices.
Last Updated: 15/11/2025 | Company: RH (NW) Ltd
Table of Contents
1. 1. Introduction
2. 2. What Are Cookies?
3. 3. How We Use Cookies
4. 4. Types of Cookies We Use
5. 5. Consent and Control
6. 6. Third-Party Cookies
7. 7. Cookie Retention Periods
8. 8. Managing Cookies
9. 9. Other Tracking Technologies
10. 10. Privacy Policy Link
11. 11. Contact Information
12. Appendix: Cookie Table Template
1. Introduction
RH (NW) Ltd ("we", "our", "us") uses cookies and similar technologies to improve your experience on our website and related platforms. This policy explains what cookies are, how we use them, and your rights under UK GDPR and PECR.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide a better user experience.
3. How We Use Cookies
We use cookies to: keep you logged in, remember preferences, enable secure transactions, analyse site performance, and deliver relevant content.
4. Types of Cookies We Use
• Essential Cookies: Required for site functionality.
• Analytics Cookies: Help us understand site usage and improve performance.
• Personalization Cookies: Remember your preferences and settings.
• Advertising Cookies: Show relevant ads based on browsing history.
• Security Cookies: Protect against fraud and unauthorized access.
5. Consent and Control
We obtain your consent for non-essential cookies via a cookie banner when you first visit our site. You can manage or withdraw consent anytime through your browser settings.
6. Third-Party Cookies
We may use third-party services such as Google Analytics or Facebook Pixel. These providers may set cookies to track usage. For details, see their respective privacy policies.
7. Cookie Retention Periods
Session cookies expire when you close your browser. Persistent cookies remain for a defined period (e.g., 12 months) unless deleted manually.
8. Managing Cookies
Most browsers allow you to block or delete cookies. Blocking essential cookies may affect site functionality. For guidance, visit your browser’s help pages or https://www.aboutcookies.org.
9. Other Tracking Technologies
We may use web beacons and pixel tags to measure engagement. These work with cookies and cannot be disabled separately.
10. Privacy Policy Link
For more details on how we process personal data, see our Privacy Policy at www.rh-ukltd.co.uk/policies
11. Contact Information
If you have questions, contact us: RH (NW) Ltd, 431 Corporation Road, Birkenhead, Wirral, CH41 8FA |
Email: Jobs@rh-ukltd.co.uk